Terms & Conditions of Business

Payment Plans

Q Branch Consulting Limited
 

Registered in England & Wales (Company No. 05886589), VAT Reg No. GB461622896

Registered Address: 19 St Christopher’s Way, Pride Park. DE24 8JY

Updated 1st September 2024

1. Introduction

These Payment Plan Terms & Conditions ("Agreement") apply to Clients of Q Branch Consulting Limited ("QBC", "we", "us", "our") who elect to pay fees by instalments over an agreed period. This Agreement supplements, and should be read in conjunction with, QBC’s General Terms & Conditions of Business.

2. Nature of Payment Plan

2.1. QBC offers payment plans to facilitate cash flow for clients and support accessibility to our services.

2.2. This is not a credit facility. No interest is charged, and no credit checks are conducted. This arrangement does not constitute a regulated credit agreement under the Consumer Credit Act 1974.

2.3. Payment plans are offered at our sole discretion and may be withdrawn or amended at any time prior to commencement.

3. Payment Terms

3.1. Payment plan schedules will be detailed in your Proposal or Agreement and confirmed via email.

3.2. Payments are typically made monthly via Direct Debit through GoCardless or another authorised provider.

3.3. Clients agree to set up a Direct Debit mandate prior to service commencement.

3.4. Where Direct Debit is not used, each non-DD payment will incur a £25.00 administration charge per transaction.

4. Fees for Failed or Returned Payments

4.1. Each failed or returned Direct Debit payment will incur a £12.00 administration charge, payable immediately.

4.2. Continued failure to make payments may result in:

• suspension of Services;

• loss of access to platforms or materials;

• withdrawal of payment plan and demand for immediate full payment of outstanding balances.

5. Late or Missed Payments

5.1. If a payment is missed and not remedied within 7 days, the full undiscounted service fee becomes immediately due.

5.2. We reserve the right to claim statutory interest on overdue sums at 8% above the Bank of England base rate, under the Late Payment of Commercial Debts (Interest) Act 1998, as amended.

6. Termination of Payment Plan

6.1. If you wish to terminate the plan, you must do so in writing with 30 days’ notice.

6.2. Termination does not entitle you to a refund and all outstanding fees must be paid in full immediately.

7. Cancellation and Refunds

7.1. Entering into a payment plan does not alter or extend the refund policy applicable to the Services you are purchasing.

7.2. No refunds will be issued for missed payments or unused Services unless explicitly agreed under our general terms.

8. Confidentiality & Data

8.1. All information provided for the purpose of the payment plan will be handled in accordance with our Privacy Policy and current data protection legislation.

9. Governing Law

9.1. These Terms are governed by and construed in accordance with the laws of England and Wales.

9.2. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

By entering into a payment plan, setting up a Direct Debit mandate, making any instalment payment, or accepting services, you agree to these Payment Plan Terms & Conditions in full.

For any questions, please contact:
Email: transform@qbranch.consulting
Phone: +44 (0)20 3916 5849
Address: 19 St Christopher’s Way, Pride Park, Derby, DE24 8JY, UK

Q BRANCH CONSULTING LIMITED 1st September 2024