Cancellation Policy

Here are a few simple guidelines for booking your online appointments: Plan Ahead: Life's full of surprises, we get it. If you need to cancel or reschedule, just give us a shout at least 24 hours before your appointment. Last-Minute Changes: We understand that last-minute changes happen, but appointments cancelled or rescheduled within 24 hours of the start time will be charged at the full rate. Recording: For the sake of clarity and to keep our adventures on track, we record all sessions. But worry not, it's all in the name of progress! Plus, our trusty AI sidekick helps us summarize these sessions, making sure no golden nugget of insight is left behind. Privacy is Key: Your privacy is our top priority. All recordings and AI summaries are treated with the utmost confidentiality and are used solely for enhancing your experience with us. UK Standards: We adhere to the highest standards, ensuring that our policies align with UK regulations and best practices. Your trust and safety are the cornerstones of our journey together. Thank you